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INTRODUCING IDENTITY FRAUD RESOLUTION SERVICE

We believe peace of mind should be available to all of our policyholders.  As part of our commitment to you we now help

to provide that peace of mind with our Identity Fraud Resolution Service. 

 

By choosing Washington Mutual Insurance Association, you and any resident household members will be provided with

our Identity Fraud Resolution Service through our partner, Identity Theft 911®, the nation’s leader in identity management

and fraud education.    

 

As our policyholder, you will have unlimited one-on-one access to a highly experienced fraud specialist.  From the moment

you call, this specialist becomes your personal advocate and ally, guiding you through the resolution process, step-by-step,

until the problem is fully resolved and your good name and peace of mind are restored. Your advocate will even follow-up

after resolution is complete to make certain there has been no reoccurrence.

 

In addition, as a Washington Mutual Insurance policyholder you will have unlimited access to our identity theft educational

website, which we encourage you to visit regularly: www.wmia-idtheft.net

 

After your service has started and you suspect your identity has been

compromised or need immediate Identification Recovery assistance, call

Washington Mutual Insurance at (800) 631-6015 during normal business hours to be referred to a fraud specialist from Identity Theft 911.  Please have your policy number handy.

 

Identity Theft 911’s fraud specialist will work with our customers who suspect they have become a victim of identity fraud,

or have encountered lost or stolen documents, credit cards, passports, etc.  Identity Fraud Resolution Services include:

 

· Unlimited access to a highly-trained Fraud Specialist who will work as your advocate from first call to crisis resolution

· Assistance notifying government agencies, credit bureaus, businesses, and other institutions

· Assistance replacing checks, credit and debit cards

· Fraud monitoring and credit monitoring of over 1,000 public records databases for victims of identity theft

· PLUS Identity Document Recovery service – Helps fire or disaster victims who lost important documents and files recapture

      critical account numbers and other documentation to re-establish their lives.

 

 

Beginning August 1, 2008, all new policies issued with that effective date and

thereafter will include the Identity Fraud Resolution Service.  Existing policies renewing on or after August 1, 2008 will also include the Identity Fraud

Resolution Service.  An annual charge of $3 per policy will apply to all new and renewal policies.

 

 

To our valued customers, we say, thank you.  Thank you for placing your trust in Washington Mutual Insurance Association.  Serving Ohio since 1878.